At M&S Opticians, we want you to experience the best from your hearing aids so you can benefit from better hearing, which is why we offer a satisfaction guarantee.
Our hearing aid audiologists are on hand to make sure your hearing aids are working to the best of their ability via regular aftercare appointments for the lifetime of the hearing aids. This gives us the opportunity to monitor your hearing and adjust your hearing aids accordingly. Plus, every hearing aid from our first choice range comes with Essential Care included in the price of your hearing aids for the first two years* so you can keep your hearing aids clean and ensure they can operate via charger/batteries.
If you have any concerns following the fitting of your hearing aids, we will ensure your hearing aid audiologist spends time with you to resolve any individual issues. If for any reason you are still not completely satisfied, we offer a 60-day satisfaction guarantee** from the date of fitting so you can get a refund.
All our hearing aids* come with 24 months warranty, against the unlikely event of manufacturing defects, from the date of purchase.
* Excludes Easyfit models. ** The hearing aids must be returned to your hearing aid audiologist in the same condition they were sold with all packaging and accessories intact.
We are thrilled to announce we have been named a Which? Recommended Opticians Provider in their first Opticians recommendation.
Customers who visited praised the store environment, as well as the exceptional customer service and how staff dealt with any eye health problems.
Experience our award winning eye care for yourself, book an eye test today.
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