At M&S Opticians, we want you to experience the best from your hearing aids so you can benefit from better hearing, which is why we offer a satisfaction guarantee.
Our hearing aid audiologists are on hand to make sure your hearing aids are working to the best of their ability via regular aftercare appointments for the lifetime of the hearing aids. This gives us the opportunity to monitor your hearing and adjust your hearing aids accordingly. Plus, every hearing aid from our first choice range comes with Essential Care included in the price of your hearing aids for the first two years* so you can keep your hearing aids clean and ensure they can operate via charger/batteries.
If you have any concerns following the fitting of your hearing aids, we will ensure your hearing aid audiologist spends time with you to resolve any individual issues. If for any reason you are still not completely satisfied, we offer a 60-day satisfaction guarantee** from the date of fitting so you can get a refund.
All our hearing aids* come with 24 months warranty, against the unlikely event of manufacturing defects, from the date of purchase.
* Excludes Easyfit models. ** The hearing aids must be returned to your hearing aid audiologist in the same condition they were sold with all packaging and accessories intact.
Let us help you sparkle this winter
Look stylish this festive season and beyond! Head to your local store to see our handpicked frames from designers such as Mulberry, Ray Ban and Oakley, all available in a variety of styles, shapes and colours.
Our team in store are on hand with recommendations and to give you the personalised service you deserve, plus you can get half price on any additional pairs. T&C’s apply.
Find a store
