Caring for your hearing aids

Your hearing aids are your key to the world around you, so it's really important you clean and maintain them properly to get the most from them.

Cleaning your hearing aids

Hearing aids are exposed to earwax, dirt and moisture regularly. Cleaning your hearing aids will reduce the risk of ear infection and make sure the sounds you hear are as clear as possible. Here are some tips to help you maintain your hearing aids

• Handle your hearing aids carefully, putting them on a towel or cloth when you clean them
• To remove any debris, wipe your hearing aids with a damp cloth or use a soft brush to gently remove build-up
• Don't use sharp objects around the microphone or receiver ports
• The part of the hearing aid which sits in your ear is exposed to wax and can become blocked. Cleaning or changing the wax guard regularly keeps your hearing aids working well
• The ear canal is a warm, moist environment and when you're wearing your hearing aid all day, moisture can get into the working parts. Drying out boxes can help to prevent moisture build up, so if you feel moisture could be an issue, please speak to your Hearing Aid Audiologist
  
  

Hearing aid do's and don'ts

1. If you use hairspray, do your hair before putting your hearing aids in. As hairspray can clog up hearing aids
2. Although hearing aids are often water resistant, they're not waterproof. So take them out when you go swimming, shower or in the sauna
3. Take them out before you have an X-ray, MRI or CT scan
4. Turn your hearing aid off when you take them out, either by opening the battery door or putting them in their charger
5. Check your hearing aids regularly to see if they need cleaning. Do not use anything sharp to remove wax from them
6. Always put your hearing aids in their storage box if you're not using them
7. Keep your hearing aids out of the reach of young children and animals
8. Do not leave your hearing aids in extremely hot or cold places

Essential Care

We also offer 'Essential Care' - a service that makes sure you receive all the essential items you need to care for your hearing aids.
From just £2.50 per month, per hearing aid, we'll send you a six-month supply of the following items twice a year:

• Hearing batteries
• Wax filters
• Domes and slim tube, when required
  
  

For more details, speak to your Hearing Aid Audiologist or contact our Customer Care Team on 0330 135 5330 or email [email protected]