M&S Opticians is thrilled to announce that we have been given the prestigious title of Which? Recommended Opticians. It’s the first time Which? have recommended an optician and this recognition is a testament to our unwavering commitment to providing exceptional eye care and ensuring every customer enjoys a seamless, high-quality experience.
In their report, Which? highlighted the exceptional standards of service provided by M&S Opticians, stating, "Nearly every respondent would recommend M&S Opticians as a place to have an eye test." Customers were particularly impressed by "the store environment, as well as the exceptional customer service and how staff dealt with any eye health problems." These words perfectly capture the essence of what we strive for every day: to show our customers that "The difference is clear" at M&S Opticians.
At M&S Opticians, we’ve built our reputation on trust, style, and convenience. As part of a brand that has been trusted by generations, we take this responsibility very seriously, earning an overall rating of 4.5/5 stars through our online reviews. When customers walk into our opticians, they know they’re in safe hands.
Stepping into one of our stores, you’ll immediately notice the modern, fashion-focused environment. It’s a fresh take on optical care, where choosing glasses feels more like a style experience than a medical one. With over 600 frames to choose from, including over 400 designer options and with the latest collections from the biggest designers, we have something to suit every face shape and personal style. From classic designs to the latest trends, we make sure you never have to compromise on looking and feeling your best.
But it’s not just about appearances - quality and care are at the heart of everything we do. Our 30-minute eye test appointments include advanced 3D OCT eye scans, allowing us to monitor the health of your eyes with precision. This service is available for all our customers, including NHS patients, ensuring everyone receives the exceptional care they deserve. We also offer continuous aftercare to keep your vision at its best long after your visit.
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M&S Opticians combines this dedication to care with a focus on value. Glasses start from just £50, including standard single vision lenses, and we’re proud to offer great deals such as half price on additional pairs. Our partnerships with leading manufacturers ensure that we’re bringing you cutting-edge lens and hearing aid technology. By remaining unbiased in our approach, we can deliver the best products on the market.
What truly sets us apart, however, is our people. Our highly trained teams provide a bespoke service tailored to each customer’s needs. From free hearing health checks to glasses MOTs, we go above and beyond to ensure you’re seeing and hearing at your best. And with M&S, convenience is always part of the experience. Whether you’re picking up your groceries, shopping for fashion, or indulging in beauty products, you can now include optical and hearing care in your visit.
Being named a Which? Recommended Opticians is a milestone we are proud to share with all of our customers. Your trust, loyalty, and feedback drive us to continue delivering the highest standards of care. Whether you visit us for an eye test, new frames, or hearing care, we promise to continue to strive to deliver the highest standards of care to every customer, in every store, every single day.
Discover the M&S Opticians difference by booking your eye test today. Let us help you see the world more clearly — because you deserve nothing less than the best.