Welcome to M&S Opticians in Torbay
01803 220 700 Opticians opening times
- Monday 08:00 - 17:30
- Tuesday 08:00 - 17:30
- Wednesday 08:00 - 17:30
- Thursday 08:00 - 17:30
- Friday 08:00 - 17:30
- Saturday 08:00 - 17:30
- Sunday 10:00 - 16:00
Our services- Eye tests
- OCT scan included
- NHS eyecare
- Frame styling
- Contact lenses
- Outside prescriptions welcome
- Free hearing checks
- Latest hearing aid technology
Where to find us
The M&S store is located on The Willows retail park just off the A3022, Riviera Way.
M&S Opticians can be found on the first floor by the café.
Parking 
There is a large car park with free parking directly outside the store.
Train 
The closest train station is Torre Station, situated roughly 30 minutes’ walk.
Bus 
There is a dedicated bus stop outside the store which serves the 13, 35A, 35C, 174, MS1-5. SB5-6 routes.
Additional store information
Dining available
Parking available
Toilets available
Meet the team
Manager - Molly Golding
Hearing Aid Audiologist - Andy Maunder
Customer Reviews
Exceptional service from all staff.
New team here and a credit to M&S. Optom was very skilled, professional and friendly. The team at Torbay were a charming group who worked happily together.
Best ever appointment. Best service. I'm super impressed.
Alex was outstanding in the service she gave me and she made sure my new glasses fitted. Alex you deserve 10/10.
Outstanding service from every single person - nothing too much trouble, everyone was helpful and an excellent range of frames and lenses. Already told friends how good they were.
Optician Catherine was lovely and explained everything well. I was relaxed and actually enjoyed my eye test. All staff friendly and helpful. I didn't feel oversold/hurried like I felt at other opticians.
Having worn glasses since I was 8, I have used several opticians some good others not so good. Visiting the new M&S Opticians, I was impressed. The choice of frames was extensive and my new frames are brilliant. Staff are lovely and deserve a pat on the back.
Catherine the Optician was very thorough, took her time and made me feel at ease. Great experience compared to other opticians I have visited in the past. All the team was very professional, helpful and polite. I did not feel rushed at all.
Just wanted to make you aware of the great service I received today at: The Willows, Torbay. My glasses were loose and Sarah helped me out wonderfully. Thanks guys.
Catherine Gillam was wonderful. I was distressed after my cataract operation and I couldn't imagine feeling okay about my sight again. She listened, reassured me and showed me how to manage my condition. I know my new glasses will give me my life back. She was so kind and displayed such empathy. I literally cried with relief.
My friend has already booked. The staff were so kind and helpful.